Apple 2018校园实习生招聘

Apple 2018校园实习生招聘

 

Apple is a place where extraordinary people gather to do their best work. Our community is made up of every kind of individual: artists and designers, engineers and scientists, thinkers and doers. Together we create things and experiences people once couldn’t have imagined – and now can’t imagine living without. So if you’re excited by the idea of making a real impact, a career with Apple might be your dream job. Just be ready to dream big.

 

职位申请方法

请发送中英文简历至university_relations@apple.com

邮件标题为: Apple for Apple Position – Position – Your Name

我们会尽快筛选简历并进行面试安排。

 

职位信息

 

1.ApplyPay Merchant Business Development Intern(Shanghai)

Description

Apple is seeking a talented and enthusiastic intern to join the Apple Pay team to work with Merchant team to support business development and reporting activities in China. The individual will work closely with members in the merchant team regionally to understand the Apple Pay business, to produce insightful business reports (keep tabs on mobile payment and retail trends, produce regular market updates, and develop regular merchant reporting) and support the delivery of key projects and programs to drive Apple Pay adoption and key initiatives in Asia.

The ideal candidate should have relevant experience either on the merchant side (retailers or Commerce sites/apps) or on the acquirer side on payment projects, and should have strong attention to details and focuses on delivering excellent customer solutions.

Experience and knowledge of banking industry, online and mobile payments and contactless payments is big plus. Demonstrated communication skills and business acumen is a must.

?   Requirements

?   Must be currently enrolled in a BS/MS program in Business Administration, Finance, Sales, Technology, Communications, or Marketing. ?

?   Can work part-time 3 days a week for about 12 months in 2018. ?

?   Professional experience with relationship management, project management, market research, ?analytics, reporting. ?

?   Payment experience either at the merchant side or the acquirer side in a plus ?

?   Apple product enthusiast ?

?   Excellent judgment, presence and mature personality. ?

?   Superior communication skills – written and verbal, fluent in Chinese and English. ?

?   Self-starter who works effectively in a fast paced environment and is comfortable managing ambiguity. ?

?   Ability to initiate and drive projects to completion with minimal guidance. ?

?   Energetic and collaborative team player who feeds off of goal setting and achievement. ?

 

2.ApplePay Business Ops Intern(Shanghai)

Description

?   Works extensively with business program management, software and hardware teams as it relates to operations ?

?   Serves as a resource to business teams to ensure day-to-day operations, business analytic insights are meeting expectations ?

?   Supports external partner operations and working to improve the customer experience collectively ?

?   Understand the production support processes and service levels and able to coordinate with the relevant technology teams ?

?   Ability to problem solve and drive customer / partner issues appropriately to their conclusion ?

?   Able to write detailed and clear stakeholder and executive communications regarding?operations issues and insights ?

?  Able to develop and maintain ongoing partner communications and reports on “state” of business

 

Responsibilities Will Include The Following ?

 

?   Troubleshoots and supports smooth operation of production across internal and external commercial partners ?

?   Supports business objectives from introduction of new features to expansion ?

?   Serves as an escalation point for technical and customer issues ?

 

Key Qualifications ?

?   Rich internship experience in multinational companies ?

?   Enthusiastic willingness to learn new technologies and spaces ?

?   Strong analytical mindset and fierce attention to detail ?

?   High degree of proficiency on data analysis skills with spreadsheets and presentation tools ?

?   Ability to interact at all levels of the organization ?

?   Strong project management skills and ability to perform tight deadlines with minimal guidance ?

?   Excellent verbal and written communication skills ?

?   Self-starter who works effectively in a fast paced environment and is comfortable managing ambiguity. ?

 

3. HR Helpline CSR Intern/Full-time (Cantonese/ Korean)

Job Summary

A challenging and diverse HR shared service role responsible for providing regional HR Support services to the business.??This role will be looked to for supporting employee in HR policies and processes of various countries across Asia Pacific, acting as the principal liaison between employee and the various HR partners.

Experience/Skill Requirements

?         Must be able to speak and write in English, Chinese and Cantonese/ Korean. This is the most important and essential criteria.

?         Preferred to have some Human Resources experience or customer contact center experience, however fresh graduate could be considered as well if possess the language capability.

?         Flexibility to work varied shifts on a 5-day schedule if job required

?         Ability to work with confidential data

?         Excellent interpersonal skill and enjoy talking to others

?         Excellent communicator with ability to work with all levels of management with strong ver-

 

Description

?         Serve as a primary HR point of contact for all employee and manager enquiries regarding benefits, employee data, HR systems and information sources, and payroll?

?         Respond to employee inquiries through phone or email by accessing a variety of tools and knowledgebases?

?         Create, organise and review knowledge base content

?         Help resolve non-standard employee enquiries, identifying the best means to find expert support internally or externally?

?         Build relationships throughout Apple’s growing Asia Pacific Human Resources organisation?

?         Administer HR-related processes for internal customer, including data entry and support of Apple’s HRIS tool?

?         Develop strong internal relationships across Human Resources and with external vendors to better understand these functions and support opportunities?

?         Share and improve processes within the HR HelpLine and across Apple’s businesses?

?         Record all enquiries and resolutions in a customer relationship management system?

?         Analyse trends and report results, bringing findings and insights from the HR HelpLine to our businesses?

?         Help make the HR HelpLine experience truly rewarding for customers

 

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